ZeroAU Privacy Policy

At ZeroAU, we respect your privacy and are committed to protecting the personal data you share with us when you visit zeroaud.site or zeroaud.com. We at Zero AU understand that trust is the foundation of any relationship between an operator and its players, and this Privacy Policy explains how we collect, use, store and protect your information when you register, deposit, play or request a withdrawal through our platform.

By creating a ZeroAU account, using our zeroau login page, or downloading the zeroau app, you agree to the practices described below. If you do not agree with any part of this policy, we ask that you refrain from using our services.

Information We Collect

Here at ZeroAU, we collect several categories of information to operate our services, verify your identity, and comply with our licensing obligations under our Curaçao license.

• We collect registration details such as your name, date of birth, email address, phone number and PayID or bank account information.
• We gather transaction data, including deposits made through Visa, MasterCard, Skrill, Neteller or PayID, and withdrawals processed via Visa, MasterCard, Crypto or other supported methods.
• We track your gaming activity across slots, live dealer tables, fishing games, sportsbook in-play betting, scratch & win games and other titles to personalise your experience and manage bonus eligibility.
• We record technical data such as device type, browser, IP address and app usage when you access our platform via desktop, mobile or our dedicated Zero AU casino app.
• We may collect communication records when you contact our support team through LiveChat or Telegram.

Information Collected Through the ZeroAU App

When you use the zeroau casino app, we may collect device identifiers, push notification preferences and login activity to secure your account and deliver features such as the Android App Daily Bonus. Our ZeroAU team never collects more data than necessary to provide a safe and functional mobile experience.

How We Use Your Data

We at Zero AU use the information we collect to operate your account, process deposits and withdrawals, verify your identity, prevent fraud and duplicate accounts, and administer promotions such as the Welcome Bonus, Daily Rebate, Deposit Lucky Draw and VIP Ranking Rewards. Our ZeroAU platform also uses your data to communicate important updates, including changes to bonus terms or withdrawal limits.

• We use your data to verify a single account per name, PayID, bank account and phone number, as duplicate accounts are not permitted and are permanently deleted.
• We use transaction history to calculate turnover requirements and eligibility for offers like the Daily Deposit Combo and Weekly Challenge.
• We use contact details to respond to support requests and send service-related notifications.
• We use aggregated, anonymised data for internal analytics and to improve our game library and website performance.

Cookies and Tracking Technologies

Our ZeroAU website uses cookies and similar technologies to remember your preferences, keep you logged in between sessions, and understand how players interact with our games and promotions. You can manage cookie settings through your browser, though disabling certain cookies may affect your ability to use features like zeroau login or saved payment preferences.

Sharing of Information

We do not sell your personal data. However, we may share information with trusted third parties strictly for operational purposes.

• We share payment details with processors handling Visa, MasterCard, Skrill, Neteller, PayID and cryptocurrency transactions.
• We share necessary data with game providers such as JILI, Booongo, EVO888H5, MegaH5, Live22, RichGaming, Croco Gaming, UU Slot, Cosmo Play, Clotplay, AdvantPlay, Pegasus, AFBSlot, Aristocrat and FastSpin to deliver gameplay and track bonus-related activity.
• We may disclose information to regulatory authorities under our Curaçao licensing requirements.
• We may share data with fraud prevention and verification services to maintain platform integrity.

Data Security

We at ZeroAU implement industry-standard security measures, including encryption and restricted access controls, to protect your personal and financial information. While we work hard to safeguard your data, no online transmission method is completely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period afterward to comply with legal, accounting and anti-fraud obligations. If you wish to close your account, you may contact our support team, and we will retain only the data required by applicable regulations.

Your Rights

As a player at Zero AU, you have certain rights regarding your personal data.

• You may request access to the personal information we hold about you.
• You may request correction of inaccurate or outdated data.
• You may request deletion of your account, subject to our legal and regulatory retention obligations.
• You may withdraw consent for marketing communications at any time.

To exercise these rights, you may reach out to us through LiveChat or our Telegram support channel, available 24/7 in English.

Responsible Use of Promotions and Data

We collect and review transactional data to administer our bonus programs fairly, including the New Register Bonus, Welcome Bonus I and II, Daily Slot Bonus, Glitch Codes, Daily Check-In Rewards and referral commissions. This data allows our ZeroAU team to confirm turnover requirements, maximum withdrawal limits and prevent abuse such as bonus stacking or the use of multiple accounts.

Third-Party Links

Our platform may contain links to third-party websites, including payment providers or affiliate partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective policies before sharing any personal information.

Children's Privacy

ZeroAU Online Casino services are intended only for individuals of legal gambling age in Australia. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be immediately closed.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data practices. We recommend reviewing this page periodically. Continued use of zeroau casino login services after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about how we handle your data, or if you wish to exercise any of your privacy rights, our ZeroAU support team is available around the clock via LiveChat and Telegram. We are committed to responding promptly and transparently to all privacy-related inquiries.